Alerts are given on every event without relation

Alerts are given on every event without relation it to an outage. Now it seems the complete business service is not working if there is a open event.

Why is it useful?

Cause not all events lead to an downgraded service

Who would benefit from it?

All Resolving Group's team members

How should it work?

What business problem do you want to solve? Visualization of impact on business service Attachments Open full size
What are the current work-arounds? Is there an existing solution (with IBM or outside)?	Unsure with IBM, no idea for anything existing outside
What is your role?	Development