Why is it useful?
To be able to differentiate and prioritize actionable insights.
Who would benefit from it?
All Resolving Group's team members
How should it work?
Create a filter and differentiate the data based upon environment
Guest
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What business problem do you want to solve?
There is only an SLA on PR applications, so we need to understand what environment is causing events |
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| What are the current work-arounds? Is there an existing solution (with IBM or outside)? | Download data from servicenow |
| What is your role? | Development |
